Database Answers Bienecke Reference Library, Yale University

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  Template for KPIs
 

This Page shows the Key Performance Indicators in the Information Catalog, (or check out the Data Models for KPIs).


Data in the KPI_Specifications Table
Area Level Name Comment Responsible
CRM 1 Customer Profitability Monitors gains and losses in Customers and Sales against Costs. Marketing Director
CRM 2 Customer Quality Monitors changes in Good and Bad Customers. Group CRM Director
OPS 3 Swimming Pools Checks compliance with Directives from the UK Health and Saftey Executive. Operations Manager

 
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