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Customer-Centric Data Model for Telecomms   
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We derive our new Customer-Centric Data Model from the existing Business Data Model
and use our Library of over 40 Subject Area Models to streamline the process and make it very efficient.



This is our Customer-Centric Data Model


Conceptual Model for Telecomms
Here are some Subject Area Models :-
  • Customer Experience Management
  • Customer Journey Mapping (Simple)
  • Customer Journey Mapping (Complex)
  • Customers Services
  • Feedback - Basic
  • Feedback for Services
  • Feedback Management
  • Know your Customer
  • Omni-Channel Retailing
  • Services
    		• We use Inheritance to achieve Nimble Development



    This is the Logical Data Model for the Conceptual Model shown above

    Customer-Centric Model for Telecomms


    Barry Williams
    Principal Consultant
    Database Answers Ltd.
    London, England
    July 14th. 2015


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